{"id":105,"date":"2026-07-21T18:58:14","date_gmt":"2026-07-21T18:58:14","guid":{"rendered":"https:\/\/ibogainetreatment.asia\/?page_id=105"},"modified":"2026-07-21T19:02:40","modified_gmt":"2026-07-21T19:02:40","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ibogainetreatment.asia\/lb\/refund_returns\/","title":{"rendered":"Returns & Refunds Policy"},"content":{"rendered":"
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Return Guidelines<\/h2>\n

We stand behind our craftsmanship. Still, our items require unique handling, meaning we evaluate return requests individually. We ask that you review these guidelines before making your purchase.<\/p>\n

Eligibility for Returns<\/h2>\n

We only accept returns when specific situations occur.<\/p>\n

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  • Transit Damage: If your order arrives broken, email us within 48 hours with clear photos of the damage.<\/li>\n
  • Mismatched Orders: If we sent the wrong item, let us know within 48 hours of delivery.<\/li>\n
  • Quality Issues: For concerns about product integrity, send us the details along with the specific batch number.<\/li>\n<\/ul>\n

    We cannot accept returns for:<\/p>\n

      \n
    • Items that have been opened or used<\/li>\n
    • Orders sent to regions with strict import laws<\/li>\n
    • Shipments held by customs officials<\/li>\n
    • Simple changes of mind<\/li>\n<\/ul>\n

      Return Process<\/h2>\n

      First, write to us within 48 hours of receiving your delivery. Include your order number and explain the situation. Our team will review your message and send specific instructions.<\/p>\n

      If we approve your request, pack the item back into its original box. After we get the item back and check it over, we will issue your refund or mail a replacement.<\/p>\n

      Refunds<\/h2>\n

      We send funds back to the card or account you used to buy the item.<\/p>\n

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      • Full Reimbursement: This applies to damaged shipments or our packing mistakes.<\/li>\n
      • Partial Reimbursement: We offer partial credits for verified quality issues, evaluated on an individual level.<\/li>\n
      • Timing: You can expect your funds to appear within five to ten business days after approval.<\/li>\n<\/ul>\n

        Shipping Costs for Returns<\/h2>\n

        If we made a mistake, we will cover the return postage fees. For all other return situations, you must pay for the return shipping yourself.<\/p>\n

        Non-Returnable Items<\/h2>\n

        Certain items remain completely non-returnable.<\/p>\n

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        • Any opened or used products<\/li>\n
        • Bespoke or custom orders<\/li>\n
        • Purchases made more than 14 days ago<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Return Guidelines We stand behind our craftsmanship. Still, our items require unique handling, meaning we evaluate return requests individually. We ask that you review these…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-105","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ibogainetreatment.asia\/lb\/wp-json\/wp\/v2\/pages\/105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ibogainetreatment.asia\/lb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ibogainetreatment.asia\/lb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ibogainetreatment.asia\/lb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ibogainetreatment.asia\/lb\/wp-json\/wp\/v2\/comments?post=105"}],"version-history":[{"count":4,"href":"https:\/\/ibogainetreatment.asia\/lb\/wp-json\/wp\/v2\/pages\/105\/revisions"}],"predecessor-version":[{"id":167,"href":"https:\/\/ibogainetreatment.asia\/lb\/wp-json\/wp\/v2\/pages\/105\/revisions\/167"}],"wp:attachment":[{"href":"https:\/\/ibogainetreatment.asia\/lb\/wp-json\/wp\/v2\/media?parent=105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}